Out of hours - Cumbernauld 0141 237 7676
Out of hours - Falkirk 0131 444 0990
Cumbernauld Surgery 01236 727876
Falkirk Surgery 01324 624361
Healthy Pet Centre 01324 623359
Bo'ness Surgery 01506 826002

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Client Charter

Our Promise to Our Clients

  • We will always greet you and your pet with a smile.
  • We will always treat your pet as if it was our own, with total care and attention.
  • You will only ever be seen by fully qualified vets and trained nurses, using the most suitable equipment and medicines available.
  • In the consultation room, we will always listen to you to understand the nature of your concerns and explain the treatment options available to you.
  • We will endeavour to discuss any costs with you before they arise.
  • We will regularly seek your feedback to try and improve our service to you.