Updated policies - Find out all the information about our updated policies at the bottom of the page.


What to do in an emergency

Emergency - During Surgery Hours

If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.

Please follow our guidance for emergency arrangements during evenings and weekends by calling our practice and following our answerphone instructions.

Emergencies - Out of Hours

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. 

Based in Edinburgh and Glasgow, their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.
Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

We believe our partnership offers you and your pet the very best level of care, day and night.

If you are a registered client from our Falkirk Branch and require an emergency appointment out of hours,  could you please contact VETS NOW Edinburgh on 0131 241 0595

If you are a registered client from our Cumbernauld Branch and require an emergency appointment of our hours, could you please contact VETS NOW, Glasgow on 0141 328 7513

Vets Now Edinburgh

2B Hutchison Crossway
EH14 1RR

Tel:0131 241 0595

Vets Now Glasgow

123 – 145 North Street
G3 7DA

Tel: 0141 328 7513